How do I buy or rent from Pro Air OÜ?

How can I buy/order/rent items from the www.proair.ee online store?

ORDER WITH PAYMENT OBLIGATION – Add the selected products to your shopping cart. You can make changes in the shopping cart (change a product, remove a product, etc.). If everything is to your satisfaction, click the “PROCEED TO CHECKOUT” button.

You can choose whether to log in as a registered user or as a guest (fill in the required fields; if necessary, enter your shipping address and billing address separately). Once you’ve made your selection, click the “Log In” or “CONTINUE” button.

Select a delivery method (Pick up in person; Itella Smart Post; Itella Smart Courier (if the package exceeds the size limits for Smart Post, you can only order it for pickup in person or via Smart Courier)). Click the “CONTINUE” button

Choose the payment method that works best for you. Check the box labeled “I agree to the Terms of Use and will comply with them,” and be sure to review the general terms and conditions first. If everything is in order, click the “ORDER WITH PAYMENT OBLIGATION” button.

An email will be sent to the email address you provided, with the subject line, “THANK YOU FOR YOUR PURCHASE FROM THE PROAIR OÜ STORE!”

We’ve received your order!

SHIPPING – Your order will be delivered within 3–20 business days, depending on the payment and shipping terms.

PAYMENT OPTIONS:

1) CASH – You can pay in cash at our pickup location or to the courier. A 0.99% order processing fee will be added to the price. If you pay the courier in cash, an additional 2.50 EUR will be added to the shipping fee.

2) BANK TRANSFER – You can pay the invoice by bank transfer (as either an individual or a business). Processing the order will take longer.

3) LEASING – If you don’t have the necessary amount available right away, you can take advantage of our leasing option.

4) CARD PAYMENT – Card payment option available at the pickup location.

5) PANGALINK – a payment option on the website

RENT (rental of air purifiers, dehumidifiers, humidifiers, and measuring devices).

1. DEFINITIONS

1.1. Lessor – Pro Air OÜ
1.2. Lessee – a person with whom the Lessor has entered into an Agreement or to whom an invoice for a short-term lease has been issued.
1.3. Party – The Lessor or the Lessee;
1.4. Agreement – An equipment lease agreement concluded between the Parties, which specifies the equipment to be leased, the rental fee, and other special terms. The invoice serves as confirmation of the conclusion of the Agreement and shall be treated as a lease agreement.
1.5. Equipment – A tool, device, or other asset (including accessories) leased under the Agreement, the list of which is specified in the Agreement;
1.6. General Terms and Conditions – The Lessor’s General Terms and Conditions for the Lease of Equipment, contained in this document, apply to all Equipment lease agreements entered into by the Lessor to the extent that unless the Parties agree otherwise in another document governing the lease relationship, including the Agreement, a Customer Agreement, or the terms set forth in an Invoice, and constitute an integral part of the Agreement.
1.7. Location – the address where the leased Equipment is used.

2. TENANT’S DECLARATIONS

2.1. By entering into this Agreement, the Lessee makes the following representations to the Lessor:
2.1.1. The Lessee and any person acting on its behalf have full authority to enter into this Agreement with respect to the Equipment, The Lessee is not aware of any circumstances that could prevent or render impossible the Lessee’s proper performance of all obligations arising from the Agreement;
2.1.2. The Lessee has reviewed, and the Lessor has sufficiently informed and instructed the Lessee regarding the following: the characteristics of the Equipment being leased, the rental price, the technical condition, guidelines and rules regarding the use of the Equipment, including safety requirements; the Lessee has received comprehensive answers from the Lessor to all questions regarding the use and characteristics of the Equipment;
2.1.3. The Lessee possesses all necessary and required skills, as well as other necessary qualifications, permits, and rights for the proper use of the Equipment leased by the Lessee.

3. CONCLUSION AND TERM OF THE AGREEMENT

3.1. The agreement is deemed to have been concluded as of the date the invoice is sent to the customer.
3.2. The lease relationship begins at the time the Equipment Lessor issues the equipment and ends upon the proper return of the equipment. For individual lessees, the maximum duration of the Lease Period is 30 days, unless otherwise agreed.
3.3. Unless otherwise agreed, the length of the Rental Period is calculated in days (hereinafter: “Rental Day”). The first Rental Day is the date of delivery of the Equipment. The last day of the Rental Period is the date of the Equipment’s proper return.

3.4 All days of the week, including Saturday and Sunday, are considered rental days.

4. DEVICE DELIVERY AND RETURN

4.1. The Equipment shall be handed over to the Lessee upon the conclusion of the Agreement or by another relevant written document. The Equipment must be returned to the Lessor. The Lessee may return the Equipment on a day of their choosing, but the Equipment must be returned no later than 5:00 p.m. on the last day of the Agreement’s validity. Pickup and return of the Equipment are possible only on business days.
4.2. Upon receipt of the Equipment, the Renter is obligated to immediately inspect the quantity, quality, and technical condition of the Equipment and to notify the Lessor without delay, but no later than within three (3) days in writing, via email, of any defects and claims regarding the Equipment that have come to their attention. Upon the expiration of three (3) days, the Equipment shall be deemed to correspond to the quantity specified in the Agreement, and the Lessee shall have no claims regarding the quality or technical condition of the Equipment (except for any latent defects that cannot be detected within that time period even upon careful inspection).
4.3. Upon return, the Equipment must be in the same technical condition as when the Renter received it, taking into account normal wear and tear. The Equipment must be returned clean. If the Equipment is not properly cleaned or packaged upon return, the Lessor has the right to demand compensation of 25 euros from the Lessee.
4.4. The Equipment shall be returned by making a corresponding written note on the Agreement or based on a separate Equipment Return Report, which shall be signed by the representatives of the Parties. If the quantity, quality, or technical condition of the Equipment does not comply with the terms of the Agreement upon return, the Lessor shall issue a corresponding certificate. If the Equipment is returned in several batches, the Lessor shall issue the certificate after the final return, upon the Lessee’s request.
4.5. If, upon return of the Equipment or thereafter, the Lessor determines that the Equipment has become unusable or has suffered a significant reduction in value due to circumstances for which the Lessee is responsible, the Lessor has the right, at its discretion, either to refuse to accept the Equipment and demand compensation from the Lessee in an amount corresponding to the purchase price of a new Device, or to accept the Device and demand that the Renter reimburse all costs associated with the repair and restoration of the Device.
4.6. The Equipment shall be deemed lost if it has not been returned to the Lessor within 10 (ten) days from the end of the Lease Period.
4.7. If the Lessee fails to return the Equipment on time upon the expiration of the Agreement, the Lessor has the right to take measures, including self-help, to regain possession of the Equipment.
4.8 If the Lessee has not returned the Equipment within 3 (three) days of the expiration of the Agreement, the Lessor has the right to arrange for the disassembly, cleaning, and return transport of the Equipment. The costs of disassembly, cleaning, and transportation shall be borne in full by the Lessee.

5. RENT AND SECURITY DEPOSIT

5.1. The Lessor shall lease the Equipment agreed upon in the Agreement to the Lessee based on the rental fee in effect at the time of delivery of the Equipment. The current rental fee is listed for the respective Equipment in the Lessor’s customer management system and is visible on the Lessor’s website. The Lessor may change the applicable rental fee at any time, but such a change shall not affect the rental fee for Equipment already delivered to the Lessee under the Agreement prior to the change in the rental fee. The Lessor has the right to require the Lessee to make an advance payment. Unless otherwise noted, the prices listed on the Lessor’s website are subject to value-added tax. The rental fee covers only the use of the Equipment. The rental fee does not include, among other things, fees for the services listed in Section 6.1, fuel used in the Equipment, lubricants, or other expenses related to normal use. The aforementioned services shall be paid for in accordance with the relevant price list established by the Lessor or the third party providing the service. The daily rental rate for heavy equipment includes up to 8 (eight) engine hours; each subsequent hour is charged at the hourly rate.
5.2. The rental fee is payable based on the relevant invoice (including advance payment invoices) issued by the Lessor. For Lessees that are legal entities, rental invoices are issued twice per calendar month during the Rental Period, generally on the 15th and 30th calendar days. Unless otherwise specified by the Lessor, the Lessee is obligated to pay the invoice within 14 (fourteen) days of the invoice date. For individual Tenants, a rental invoice is issued upon return of the Equipment or upon termination of the Agreement. Failure to receive an invoice does not release the Renter from the obligation to pay the invoice. The Renter is obligated to notify the Lessor of any failure to receive an invoice within 10 (ten) days. The Parties agree that the Lessee’s receipt of an invoice is evidenced, among other things, by the relevant log file from the third-party service provider used by the Lessor to issue invoices.
5.3. The rental fee shall be paid based on the rental invoices in the manner and by the deadline specified in the Agreement or the Customer Agreement. Unless otherwise agreed, individual Lessees are required to pay the rental fee no later than upon return of the Equipment. The rental fee and other payments due under the Agreement shall be deemed paid by the Lessee as of the moment the amount due has been credited to the Lessor’s bank account or paid in cash at the rental location.
5.4. The Lessor has the right to require the Lessee to pay a security deposit both before the Equipment is made available to the Lessee and during the Rental Period. The amount of the security deposit is determined by the Lessor, but it may not exceed the replacement cost of the Equipment leased to the Lessee.
5.5. The Lessor is not obligated to deposit the security deposit paid by the Lessee in a separate account or to pay interest to the Lessee on said security deposit.
5.6. The Lessee has the right to demand that the Lessor refund the security deposit no later than one week after the return of the Equipment, the lease or transfer of which was conditional upon payment of the security deposit.
5.7. The Lessor has the right to set off and reduce the security deposit and/or advance payment paid in connection with the rental of a specific Device by the amount to the extent that the Lessor has monetary claims against the Lessee in connection with the lease of that specific Equipment, as well as in connection with other leased Equipment.
5.8. In the event of any delay in payment by the Lessee, the Lessee is obligated to pay the Lessor a late payment penalty of 0.5% of the amount not paid on time for each day of delay, as well as to compensate the Lessor for all damages, including costs related to legal counsel and debt collection services, which are not covered by the late payment penalty.

6. SALE OF SERVICES AND ASSETS

6.1. By mutual agreement between the parties, the Lessor may provide the Lessee with the following services, among others, for a separate fee: Design, installation, dismantling, installation supervision, configuration, transportation, cleaning, loading or unloading of equipment, and equipment operator services.
6.2. By mutual agreement of the Parties, the Lessor shall sell to the Lessee the Equipment and/or accessories associated with the lease of the Equipment (e.g., scaffolding tarps, grinding discs, vacuum cleaner bags, etc.). Until the purchase price has been paid in full, ownership of the property shall remain with the Lessor (retention of title).

7. OBLIGATIONS OF THE PARTIES

7.1. The Lessee is obligated to:
7.1.1. use the leased Equipment with due care and solely in accordance with its intended purpose.
7.1.2. comply with all instructions and rules provided to them by the Lessor regarding the use of the Equipment, including operatingand safety rules, ensure that these instructions and rules are communicated to their employees, and supervise the activities of the Lessee’s employees who directly use the Equipment. In the event of any ambiguity or questions, the Lessee is obligated to contact the Lessor immediately;
7.1.3. comply with all safety regulations when using the Equipment, including ensuring that the Lessee’s employees working with the Equipment use the appropriate protective equipment (including protective clothing), as well as ensure strict compliance with all safety requirements at the Site where the Equipment is used.
7.1.4. not to alter, modify, or repair the Equipment on its own initiative without the Lessor’s prior written consent, or consent provided via email or fax.
7.1.5. Immediately notify the Lessor of any damage to the Equipment, partial or complete loss of functionality, oil leaks, or destruction, as well as the loss of the Equipment, and take measures at their own expense to prevent further damage.
7.1.6. not to transfer the Equipment into the possession or use of third parties without the Lessor’s prior written consent. The Lessee’s employees, including those whom the Lessor permanently employs in its economic and professional activities, shall not be considered third parties.
7.1.7. ensure, at their own expense, the routine maintenance of the Equipment, in particular by remedying any defects that can be resolved through cleaning or repairs that are part of the normal upkeep of the Equipment.
7.1.8. Immediately notify the Lessor of any change in the address of the Premises where the Equipment is located. Removing the Equipment from the territory of the Republic of Estonia without the Lessor’s separate written consent is not permitted.
7.1.9. pay the agreed-upon rental fee for the use of the Equipment, as well as for any additional services provided or arranged by the Lessor, in a timely manner.
7.1.10. Return the Equipment to the Lessor at the end of the Lease Period in accordance with the terms and procedures set forth in the Agreement.
7.2. The Lessor is obligated to:
7.2.1. hand over the Equipment to the Lessee and ensure that the Equipment complies with the terms agreed upon in the Agreement.
7.2.2. perform repairs on the Equipment that are not covered by Section 7.1 of the General Terms and Conditions.7 If the need for repairs to the Equipment is due to the Lessee’s improper use of the Equipment, the Lessor has the right to demand that the Lessee reimburse all costs related to the repairs.

8. PROCESSING OF PERSONAL DATA

8.1. The Parties understand that, for the purposes of performing this Agreement, personal data will be processed in accordance with the Lessor’s Privacy Policy, which can be found at https://proair.ee/privaatsuspoliitika/.
8.2. In performing this Agreement and processing data disclosed to each other, the Parties:
8.2.1. shall comply with the requirements set forth in the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as the “Regulation”), the Personal Data Protection Act, and other legal acts regulating the processing of personal data;
8.2.2. shall cooperate and provide mutual assistance to the greatest extent possible so that the other Party may fulfill its obligations arising from legal acts regulating the processing of personal data;
8.2.3. ensure the rights of data subjects as set forth in the Regulation, including, but not limited to, responding to data subjects’ inquiries, requests, or complaints;
8.2.4. notify each other in writing if a personal data breach has occurred in connection with personal data transferred by the other Party, specifying the nature and scope of the adverse consequences and the measures taken or recommended to mitigate them.
8.3. Lessee:
8.3.1. shall notify all natural persons (representatives, employees) involved in the performance of the Agreement that their personal data will be transferred to the Lessor and that the Lessor will process such personal data for the purpose of performing the Agreement. Natural persons must be notified before they are involved in the performance of the Agreement or before their personal data is transferred to the Lessor. The Lessee undertakes to inform these natural persons that the Lessor is the controller of their personal data and processes such personal data by providing the natural person with the Lessor’s privacy policy.
8.3.2. is obligated to provide evidence of having provided the information specified in Section 8.3.1 if the Lessor so requests;
8.3.3. shall not disclose to the Lessor the personal data of individuals who have not been informed of the disclosure of their personal data to the Lessor or of the processing of such data by the Lessor;
8.3.4. ensure that the prohibition set forth in Section 8.3.3 is observed by all persons involved by the Lessee in the performance of the Agreement;
8.3.5. respond appropriately to the Lessor’s notifications regarding corrections, deletions, or restrictions on the processing of personal data that has been provided to the Lessee concerning the Lessor’s representatives and employees for the purpose of performing the Agreement. To this end, the Lessee undertakes:
8.3.5.1. to accept the Lessor’s notifications and to confirm receipt thereof to the Lessor;
8.3.5.2. to carry out corrective measures and other actions regarding personal data as specified in the notifications, and to notify the Lessor of their implementation;
8.3.5.3. notify the Lessor of the need to correct, delete, or restrict the processing of the personal data of the Lessee’s employees and representatives;
8.4. The provisions of Section 8.2. and its subclauses, as well as those set forth in subclause 8.3.5, do not apply to a Lessee who is a natural person, and personal data provided to such a Lessee shall be processed exclusively in the course of personal or domestic activities.

9. LIABILITY

9.1. The Parties shall be liable for all damages caused to the other Party by a breach of the Agreement that are not covered by late payment penalties or insurance compensation, unless otherwise provided in the Agreement and its annexes.
9.2. During the Rental Period, the Lessee is liable for the loss, destruction, or damage to the Equipment, including malfunctions of the Equipment, except for malfunctions resulting from normal wear and tear of the Equipment or the Lessor’s failure to properly fulfill its repair obligations. If the Equipment is rented to the Lessee together with an operator service, the Lessee shall not be liable for damage to the Equipment. When renting the Equipment with an operator service, the Lessee undertakes to ensure general safety at the site. The Lessor is not liable for the operation of the Equipment or the operator, nor for risks arising from the operation of the Equipment, including damages resulting from incorrect instructions or from activities outside the specific work assignment agreed upon between the Parties.
9.3. In the event of loss or destruction of the Equipment, the Lessor’s loss shall be deemed to be the replacement cost of the same Equipment; in the event of damage, however, the loss shall be deemed to be the local average market price of the work required to repair the Equipment.
9.4. The Lessor is not liable for any damage caused by the Lessee to the Lessee or a third party during the use of the Equipment. The Lessor is liable for damage caused by a possible error in the user manual.
9.5. The Lessor’s liability in the event of Equipment failure during the Lease Period is limited solely to replacing the Equipment, or, if replacement is not possible, to the Lessor’s obligation to repair the Device within a reasonable time from receipt of notice thereof and the Lessee’s return of the Device to the Lessor. The Lessor shall not be liable for any damage resulting from an error in the user manual, nor for any damage incurred by the Lessee during the Lease Period in connection with the partial or complete failure of the Equipment’s functions, including lost revenue by the Lessee or claims made against the Lessee by third parties, as well as any potential damages resulting from the postponement or delay of work planned by the Lessee. The Lessor shall not be liable for the damages described in the preceding sentence even if the occurrence of the damage is related to the delivery of the Equipment to the Lessee at a time later than that agreed upon in the Agreement, except cases of willful misconduct or gross negligence on the part of the Lessor.
9.6. The risk of accidental destruction or damage to the Equipment, as well as the obligation to compensate for damage caused by a major source of danger associated with the possession of the Equipment, shall pass to the Lessee as of the handover of the Equipment to the Lessee.

10. EXPIRATION AND TERMINATION OF THE AGREEMENT

10.1. The Agreement terminates upon the return of the Equipment, as well as upon termination in accordance with the grounds set forth in the Agreement documents, including these General Terms and Conditions, and upon the fulfillment of all obligations under the Agreement by the Parties.
10.2. The Lessor has the right to terminate the Agreement extraordinarily by notifying the Lessee in writing, by email, or by fax at least 3 (three) calendar days in advance if:
10.2.1. The Lessee has failed to make any payment due under the Agreement within 10 (ten) calendar days from the date the payment obligation arose;
10.2.2. As a result of the Lessee’s actions or inaction, the condition of the Equipment deteriorates or there is a risk that the Equipment will be lost, damaged, or rendered unusable;
10.2.3. The Lessee subleases the Equipment to a third party without the Lessor’s prior written consent;
10.2.4. Liquidation or bankruptcy proceedings have been initiated against the Lessee if the Lessee is a legal entity, or bankruptcy proceedings have been initiated against the Lessee if the Lessee is a natural person.
10.2.5. The Lessee breaches any other obligation arising from the Agreement or the law and fails to remedy the breach within a reasonable time despite a written reminder from the Lessor to that effect.

11. OTHER TERMS AND CONDITIONS

11.1. Notices between the Parties relating to this Agreement must be submitted in writing, by e-mail, or by fax, unless otherwise provided in this Agreement.
11.2. The terms of the Agreement may be amended by written agreement between both Parties.
11.3. Disputes between the Parties arising from the performance of the Agreement shall be resolved through negotiation. If no agreement is reached, the dispute shall be resolved in the Harju County Court.
11.4. The provisions of the Law of Obligations Act regarding lease agreements shall apply to the lease relationship.